As you may have noticed, it's pretty hard to find raw food online. This is because shipping raw food is pretty expensive and no one has really found a way to resolve that easily. We are no different. We will gladly ship non-frozen items.
We have placed our raw food items online so you can see what we support and sell but it's unlikely we can ship it to you. If you'd like to negotiate shipping please contact us at 303.972.1926 or Hero@HerosPets.com. If you'd like a consultation that assists you in finding it in your area pleaseclick here.
Why Gently Cooked?
There are 2 reasons this is sometimes a good idea:
1) Unlike the USDA (which is responsible for the food you feed your family), the FDA feels that all bacteria is dangerous (even when it is not found in levels high enough to cause illness, and even if it is a type of bacteria that has never been shown to cause illness). Like cooking foods at home for your family, cooking is a form of sterilization which, in some cases, increases safety for your pets and family and allows companies the ability to be Zero Tolerance Policy compliant (aka - get picked on less).
2) While your dog and cat have vastly different digestive tracts from ours, and thus can tolerate more bacteria (even bad bacteria), a sensitive gut or immune-compromised dog or cat may do better on gently cooked - and some pets just like it more than raw. High heat cooking (such as that done to kibble and canned pet foods) is highly damaging and is even linked to some cancers - alternatively, gentle cooking has the ability to break down and release nutrients that some pets might not be so good at digesting on their own.