Terms & Conditions
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. All users of this web site agree that access to and use of this web site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this web site.
The entire content included in this web site, known as Hero's Pets, with the URL www.HerosPets.com, including but not limited to text, graphics or code (the Site) is copyrighted as a collective work under the United States and other copyright laws, and is the property of Hero's Pets, Inc. The collective work includes works that are licensed to Hero's Pets. Copyright 2007, Hero's Pets ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order with Hero's Pets or purchasing Hero's Pets products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Site solely for your own non-commercial use, or to place an order with Hero's Pets or to purchase Hero's Pets products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of the Site is strictly prohibited, unless authorized by Hero's Pets. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.
All trademarks, service marks and trade names of Hero's Pets used in the Site are trademarks or registered trademarks of Hero's Pets, Inc..
The Site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Hero's Pets disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Hero's Pets does not represent or warrant that the products sold on the Site will perform as described, or that the functions contained in the Site will be uninterrupted or error-free, that the defects will be corrected, or that the Site or the server that makes the Site available are free of viruses or other harmful components. Hero's Pets does not make any warrantees or representations regarding the use of the materials in the Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Hero's Pets shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hero's Pets has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Consultations and Veterinary Advice
The product recommendations, pet health care advice, and other information provided on the Site (Site Content) are not to be construed as veterinary advice and are not meant to be a substitute for a consultation with a certified veterinarian. The Site Content is provided to assist you in the selection of appropriate products for your pets, but should not be relied upon to make important health care decisions for your pets. If your pet is ill, you should take it to a certified veterinarian for an examination and diagnosis.
In the event that a product sold on the Site is mistakenly listed at an incorrect price, Hero's Pets reserves the right to refuse or cancel any orders placed for such product listed at the incorrect price. Hero's Pets reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Hero's Pets shall issue a credit to your credit card account in the amount of the incorrect price.
Price & Promotion Changes
All prices and promotions listed on the Site are subject to change without notice. Hero's Pets will need to modify prices from time to time and will not honor lower prices previously posted on the Site. Promotions are always of limited duration and their terms may change over time, and Hero's Pets will not honor the terms of expired or modified promotions. Only one coupon code may be applied per order.
These terms and conditions are applicable to you upon your accessing the Site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hero's Pets without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Hero's Pets may deliver notice to you by means of e-mail, a general notice on the Site, or by other reliable method to the addresses you have provided to Hero's Pets.
Your use of the Site shall be governed in all respects by the laws of the state of Colorado, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Site (including but not limited to the purchase of Hero's Pets products) shall be in the state or federal courts located in Jefferson County, Colorado. Any cause of action or claim you may have with respect to the Site (including but not limited to the purchase of Hero’s Pets products) must be commenced within one (1) year after the claim or cause of action arises. Hero’s Pets' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Hero’s Pets may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the Site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Hero's Pets or other licensed employee, host, or representative, as well as other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.
Hero’s Pets does not and cannot review all communications and materials posted to or created by users accessing the Site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the Site, Hero's Pets is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Site. However, Hero's Pets reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Hero’s Pets in its sole discretion.
You agree to indemnify, defend, and hold harmless Hero's Pets, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.
In an attempt to provide increased value to our visitors, Hero's Pets may link to web sites operated by third parties. However, even if the third party is affiliated with Hero's Pets, Hero's Pets has no control over these linked web sites, all of which have separate privacy and data collection practices, independent of Hero's Pets. These linked web sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Hero's Pets seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own web site, but for web sites it links to as well (including if a specific link does not work).